Your personal information and PKR transaction data matter to us. This Privacy Policy explains exactly what we collect, why we collect it, how we protect it, and what control you have over your own data as a pak804 player.
Our Privacy Commitments
Six things pak804 guarantees every registered player regarding the privacy and security of their personal data.
All personal information stored on pak804 servers — including your CNIC details, PKR wallet history and payment method records — is encrypted at rest and in transit using industry-standard protocols.
pak804 does not sell, rent or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate your account, process PKR transactions and improve the platform experience.
We only collect data that is genuinely necessary. Registration requires your name, date of birth, phone number and payment method. We do not ask for information that has no operational purpose.
You can request a copy of your data, ask for corrections, or request deletion of your account data at any time by contacting support. Requests are handled within a reasonable timeframe without unnecessary delay.
JazzCash, Easypaisa, Raast and bank transfer data is processed through secure payment gateways. pak804 never stores your full payment credentials on its own servers.
Cookies on pak804 are used for session management, fraud detection and platform performance. We do not use third-party advertising cookies that track you across unrelated websites.
This Privacy Policy applies to all individuals who visit the pak804 website, use the pak804 App, or hold a registered account on the platform. It covers how pak804 collects, processes, stores and shares personal data in connection with Sports Betting, Slots, Bingo, Fish Games, Game Lobby and all other features available on the platform.
By registering an account on pak804, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not create an account or continue using the platform. This policy should be read alongside the Terms and Conditions, which govern your overall use of pak804.
This policy is written in plain English for Pakistani players. Where data protection concepts require technical explanation, we have included a straightforward description of what it means in practice.
pak804 collects personal data in two main ways: information you provide directly when registering or using the platform, and data that is automatically generated when you interact with the website or App.
Data you provide directly:
Data generated automatically when you use pak804:
pak804 does not collect your full card number or CVV directly. Card payments are processed through a payment gateway that is responsible for handling and securing raw card data under their own security standards.
pak804 uses the personal data collected from you only for legitimate operational purposes. We do not use your data for purposes that you would not reasonably expect given the nature of an online gaming platform. The main reasons we process your data are:
pak804 does not use your personal data for automated decision-making that produces legal effects on you — for example, we do not automatically deny withdrawals based solely on algorithmic profiling without human review being available.
Because pak804 operates as a PKR-denominated platform serving players in Pakistan, financial data forms an important category of the information we process. Every deposit and withdrawal you make — whether through JazzCash, Easypaisa, Raast, a bank transfer or a debit or credit card — generates a transaction record that is linked to your account.
This transaction data includes:
This financial data is retained for a minimum period to satisfy record-keeping requirements and to allow dispute resolution (see Section 7 on Data Retention). It is shared with relevant payment processors solely to complete the transaction you have initiated — it is not shared with unrelated third parties.
If a deposit or withdrawal is flagged for review — for example, as part of standard anti-money laundering checks — your transaction may be temporarily held while the review is completed. This is a security measure that protects both you and the platform.
pak804 uses cookies and similar technologies on both the website and the App. A cookie is a small text file stored on your device that helps the platform recognise you between sessions, maintain your login state and deliver a consistent experience.
The types of cookies used on pak804 are:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keeps you logged in, maintains your PKR wallet session, enables security features | No — required for the platform to function |
| Performance | Measures page load speed, identifies technical errors, monitors platform stability | Yes — disabling will not affect core functionality |
| Functional | Remembers your language preference, game display settings and notification choices | Yes — some personalisation features may not work |
| Fraud Detection | Identifies unusual login patterns, detects bot activity and protects your account from unauthorised access | No — essential for account security |
pak804 does not use advertising or retargeting cookies that track your browsing activity on other websites. You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in or using core platform features.
pak804 does not sell your personal data. We share data with third parties only when it is necessary to operate the platform or when required by law. The categories of third parties who may receive your data are:
Some third-party service providers may process your data outside Pakistan. Where this occurs, pak804 ensures contractual protections are in place to maintain the same standard of data security that applies on the platform itself.
pak804 retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods for different data categories are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Identity verification records and AML compliance |
| PKR transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Bet and game history | 3 years from date of activity | Dispute resolution and fair play auditing |
| Support correspondence | 3 years from last interaction | Service quality and dispute reference |
| Cookie and session data | Up to 12 months | Platform performance and fraud detection |
After the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical platform analysis.
pak804 takes the security of your personal data seriously. The platform applies multiple layers of technical and operational security to protect your information from unauthorised access, loss or misuse:
No system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, pak804 will notify affected players as quickly as possible and will take immediate steps to contain and investigate the incident.
You also play an important role in keeping your account secure. Use a strong, unique password for pak804, do not share your login details with anyone, and contact support immediately if you notice any suspicious activity on your account.
As a pak804 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact pak804 support — requests are handled without unnecessary delay.
You can request a copy of the personal data pak804 holds about you, including your account details, PKR transaction history and any identity documents on file.
If any personal data held by pak804 is inaccurate or out of date — for example, a changed phone number or address — you can request that it be corrected.
You can request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that some data must be retained to meet legal obligations even after account closure.
You can request your account and transaction data in a structured, machine-readable format so that you can transfer it if needed.
In certain circumstances you can ask pak804 to temporarily stop processing your data — for example, while a correction request is being reviewed.
You can object to your data being used for platform improvement analytics. Objecting will not affect your ability to use your account, place bets or make PKR transactions.
pak804 is strictly an adult platform. Persons under the age of 18 are not permitted to register an account, make deposits or participate in any game or betting activity on pak804. Age verification is carried out at registration and may be repeated at any time during the account lifecycle.
If pak804 becomes aware that an account has been registered by or is being used by a person under 18, that account will be closed immediately, all balances will be forfeited and any deposits will be returned to the verified payment source where technically possible.
If you are a parent or guardian and believe that a minor in your household has accessed or registered on pak804, please contact support immediately. We will investigate and act promptly. In the meantime, we recommend using your device's parental control settings to restrict access to online gaming platforms.
pak804 may update this Privacy Policy from time to time to reflect changes in platform features, payment methods, legal requirements or data processing practices. When material changes are made, registered players will be notified via the email address or phone number associated with their account and/or through an in-platform notification.
The updated policy will be published on this page with a revised "Last updated" date at the top. Your continued use of pak804 after a policy update has been communicated constitutes your acceptance of the revised terms. If you do not accept the updated policy, please stop using the platform and contact support to request account closure.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please get in touch with the pak804 support team. The fastest response is available through live chat in the platform or the pak804 App, where our team is available around the clock.
For formal data access, correction or deletion requests, you can write to the support team by email. Please include your registered phone number and a brief description of your request so the team can locate your account and respond efficiently.
Privacy & data requests: [email protected] — responses to data rights requests are typically completed within 7 working days. Complex requests involving large data exports may take up to 30 days.
For information about how your account is governed, visit the Terms and Conditions. For tools to manage your gaming activity, visit the Responsible Gaming page. For common account and payment questions, visit the FAQ.
Create your free pak804 account and enjoy Cricket betting, Slots, Bingo and more — with PKR deposits via JazzCash and Easypaisa, all backed by the data privacy commitments outlined in this policy.
18+ only · Play responsibly · Your data is never sold to third parties